Appointments
Appointments may be made online, by telephone or in person. Please make one appointment for each member of the family who needs to be seen. We try to keep to time but please be patient if someone before you takes longer than planned. Appointments are normally ten-minute slots and so if you have a complicated problem or more than one problem, please ask for a longer appointment. It is practice policy to allow patients to choose whichever doctor they wish to attend the practice.
Use can also use the eConsultation service to deal with most non-urgent problems.
Home Visits
Home visits are only for truly housebound patients who are not able to visit the surgery or hospital. Please see here for more information and to see if you may be eligible for home visits.
Please help us
If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are more than 15 minutes late for an appointment you may be asked to re-book.
Extended opening hours
We also offer weekday late and weekend appointments at our neighbouring ‘hub’ practice which is at Ireland Wood Surgery. These appointments cannot yet be booked online, but can be booked by speaking to reception.
Urgent appointments
If you feel that your problem is urgent we can fit you in to see a doctor on the same day. The receptionist may put you in touch with one of the doctors so that your condition can be assessed.
Telephone access
Doctors are available for telephone advice. The receptionist will take your details and ask the doctor to return your call.